Privacy Policy

Privacy Policy – SebaMitro.comLast Updated: June 01, 2026Welcome to SebaMitro.com, a service marketplace platform owned and operated by Onesuite Technologies.At SebaMitro.com, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services.By accessing or using SebaMitro.com, you agree to the terms of this Privacy Policy.

Who We AreSebaMitro.com is a digital service marketplace where users can discover, book, and hire various services, including but not limited to:

• Home Services
• Electrician Services
• Plumbing Services
• AC Repair Services
• Cleaning Services
• Tutor Services
• Doctor Appointments
• Car Rental & Booking
• Community Center Booking
• House Rental Listings
• Event Services
• IT & Digital Services
• Business Services
• Other Professional ServicesThe platform is managed and maintained by Onesuite Technologies.

Information We Collect Personal InformationWhen you register or use our services, we may collect:Full NameMobile NumberEmail AddressAddressCity & DistrictPostal CodeProfile PictureDate of Birth (Optional)Gender (Optional) Location InformationTo provide better service recommendations and nearby service providers, we may collect:GPS LocationDevice LocationService Address Payment InformationWhen making payments through our platform, we may collect:Transaction IDPayment MethodBilling InformationNote: We do not store your debit/credit card details on our servers.

Device & Technical InformationWe may automatically collect:IP AddressBrowser TypeDevice InformationOperating SystemNetwork InformationAccess TimeWebsite Usage Statistics Cookies PolicySebaMitro.com uses cookies and similar technologies to:Improve website performanceRemember user preferencesAnalyze trafficDeliver personalized experiencesEnhance securityYou may disable cookies through your browser settings; however, some features may not function properly.

How We Use Your InformationWe use your information to:

• Create and manage your account
• Process service requests and bookings
• Connect customers with service providers
• Verify identities and prevent fraud
• Improve platform performance
• Send service notifications and updates
• Provide customer support
• Process payments and refunds
• Conduct surveys and research
• Comply with legal obligations

Information SharingWe may share information under the following circumstances:Service ProvidersYour service request details may be shared with relevant service professionals to fulfill your request.Payment PartnersInformation required for payment processing may be shared with authorized payment gateways.Legal ComplianceWe may disclose information if required by:Court OrdersGovernment AgenciesLaw Enforcement AuthoritiesRegulatory BodiesBusiness TransferIf SebaMitro.com is merged, acquired, or sold, user information may be transferred as part of the business assets.

Service Provider InformationIf you register as a Service Provider, your profile may display:Business NameService CategoryContact InformationService AreaReviews & RatingsPortfolio ImagesThis information may be visible to customers using the platform.

Communication MonitoringTo ensure service quality and user safety, SebaMitro.com may store:Chat MessagesSupport TicketsCustomer-Service Provider CommunicationsThese records may be used for dispute resolution, fraud prevention, and quality improvement.

Data SecurityWe implement reasonable security measures including: SSL Encryption Secure Servers Access Controls Database Protection Monitoring & Security AuditsHowever, no online platform can guarantee 100% security.

Children's PrivacySebaMitro.com is not intended for children under 13 years of age.We do not knowingly collect personal information from children.

Third-Party ServicesOur platform may use third-party services including:Google AnalyticsGoogle MapsFirebaseFacebook LoginPayment Gateway ProvidersSMS Gateway ProvidersThese third-party services have their own privacy policies.

Your RightsYou have the right to:

• Access your personal information
• Update or correct information
• Request account deletion
• Withdraw marketing consent
• Request data removal where legally applicableTo exercise these rights, contact us directly.

Marketing CommunicationsWe may send:Promotional OffersService UpdatesNewslettersPlatform AnnouncementsYou may unsubscribe at any time using the unsubscribe option provided in communications.

Account DeletionYou may request account deletion by contacting us.Some information may be retained where required by:Applicable LawsFraud PreventionTax & Financial RegulationsDispute Resolution

Changes to This Privacy PolicyOnesuite Technologies reserves the right to modify this Privacy Policy at any time.Updated versions will be published on SebaMitro.com with a revised effective date.Continued use of the platform constitutes acceptance of the updated policy.

Contact InformationOnesuite Technologies Website: SebaMitro.com Email: support@sebamitro.com Phone: +880XXXXXXXXXX BangladeshFor any privacy-related questions, concerns, or requests, please contact us.© 2026 SebaMitro.com – A Product of Onesuite Technologies.

All Rights Reserved.